Privacy Policy

01. Introduction

Private Transfer Easy Cabs ("we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or services, such as booking airport transfers.

02. Information We Collect

We collect two main categories of information:

2.1. Personal Information

This includes information that can be used to identify you directly or indirectly, such as:

• a) Name

• b) Email address

• c) Phone number

• d) Passport details (optional, only if required for legal or security purposes)

• e) Payment information (credit card details, debit card details, or other applicable payment methods)

2.2. Usage Data

This information is collected automatically through your use of our website and services. It may include:

• a) IP address

• b) Browser type and device information

• c) Booking details (pick-up and drop-off locations, date, time)

• d) Website browsing activity (pages visited, duration of visit)

03. How We Use Your Information

We use your information for the following purposes:

3.1. Service Delivery

To process your booking requests, provide airport transfers, communicate with you about reservations, and confirm your arrival.

3.2. Customer Support

To respond to your inquiries, offer assistance with booking or using our services, and address any issues you may encounter.

3.3. Website Functionality

To improve our website's functionality, user experience, and personalize your experience based on your browsing activity.

3.4 Payment Processing

To process your payment securely for your booked transfer service. We do not store your full payment card details ourselves. Payment processing is handled by a secure third-party payment gateway provider who adheres to strict industry standards for data security.

3.5. Legal and Regulatory Compliance

To comply with applicable laws and regulations, such as those related to anti-money laundering or tax purposes.

04. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.1. Encryption

We encrypt your personal information during transmission and storage using industry-standard protocols.

4.2. Firewalls

We use firewalls and other security measures to restrict unauthorized access to our systems.

4.3. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

05. Third-Party Services

We may use third-party service providers for tasks such as website hosting, payment processing, data analytics, and customer support. These providers have access to your personal information only to perform these specific tasks on our behalf and are obligated by contract to maintain the confidentiality and security of your information.

06. Your Rights

You have certain rights regarding your personal information, including:

6.1. Right of Access

You have the right to request a copy of the personal information we hold about you.

6.2. Right to Rectification

You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

6.3. Right to Erasure

You have the right to request that we erase your personal information, subject to certain exceptions.

6.4. Right to Restriction of Processing

You have the right to request that we restrict the processing of your personal information.

6.5. Right to Object

You have the right to object to the processing of your personal information for marketing purposes.

To exercise any of these rights, please contact us at info@transfereasycab.com

07. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated Privacy Policy on our website.

08. Contact Us

If you have any questions or concerns about our privacy practices, please contact us at:

Private Transfer Easy Cabs - info@transfereasycab.com

By using our website and services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.